CONCIERGE
SERVICES
Exclusive Concierge Service
Exclusive Concierge Service – ASL Transfers & Tours At ASL Transfers & Tours, we elevate your travel experience with a premium concierge service, designed for those who value comfort, exclusivity and fully personalized service.
What do we offer?
Private Transfers- Safe and comfortable travel, with experienced drivers and premium vehicles.
Customized Tours – Exclusive itineraries tailored to your interests, from winery visits to historical city tours.
Reservations & Special Requests – Restaurants, hotels, events and unique experiences organized for you.
24/7 Support – Continuous assistance to ensure a worry-free journey.
Whether for business or pleasure, ASL Transfers & Tours guarantees an excellent service.
📩 Get in touch and find out how we can make your stay even more special!
Corporate Concierge Service
In the corporate environment, time is a valuable resource. With ASL Transfers & Tours' corporate concierge service, we ensure that your employees have more time to dedicate to their strategic functions while we take care of all the logistical and operational details.
Efficiency in Corporate Travel Management
Imagine that one of your employees needs to travel on business.
Our concierge service takes care of all these tasks, allowing employees to focus on what really matters: the success of their trip and the company.
24-hour support available
Available 24 hours a day, 7 days a week.
Bridge service between guests and services
Our concierges are always on hand to provide detailed hotel information, make restaurant reservations, purchase event tickets and arrange transportation.
Main functions of the concierge
The concierge is always ready to provide information on tourist attractions, events, dining options, local attractions, etc. We help secure restaurant seating, concert tickets, access to tours, etc.
Skills of our Concierges
Empathy: Knowing how to put yourself in the guest's shoes and understanding their needs is essential to offering personalized and humanized service.
Good communication: We communicate clearly and efficiently, whether explaining details of hotel services or recommending external options.
Problem-solving skills: Flexibility and agility are crucial to dealing with unexpected events and meeting guest demands quickly.
Cultural knowledge: Having a general cultural base and knowledge about different customs is important to serve guests from different places.
Proactivity: Anticipating guests' needs and offering solutions before they even ask demonstrates care and attention to detail.
Network: ASL has a trusted network of contacts that makes it easy to make reservations at popular venues or obtain exclusive tickets.
Teamwork: We collaborate with the hotel team as it is essential to ensure that all areas are aligned to meet guest expectations.